Help and contact

Contact us

A question, a problem, or abuse to report: support@staffizo.app. We reply in English and French.

I’m not receiving the sign-in code

• Check the address you typed and look in your spam folder.
• The code is valid for a few minutes: request a new one if needed.
• After several attempts in a row, wait a few minutes.

Joining my company

Ask your manager for an invitation code: they generate it from the Team screen. The code is valid for 7 days and works once.

I’m not receiving notifications

Check that notifications are allowed for Staffizo in your phone settings, then reopen the app.

Clock-in is refused

If your employer turned on location check, allow location for Staffizo and clock in from your workplace. Your position is only read at the moment you clock in or out.

Deleting my account

In the app: Account (or More), then “Delete my account”. If you can no longer sign in, write to us from the account’s email address.